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AOL to pull the plug on dial-up internet after more than 30 years

August 11, 2025

AOL will pull the plug and end its dial-up internet service after more than 30 years.

The ISP said it will discontinue dial-up — along with its memorable, high-pitched connecting noise and “You’ve got mail” greeting — and “associated software” on Sept. 30.

“AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet,” the company said in statement. “This service will no longer be available in AOL plans. As a result, on September 30, 2025 this service and the associated software, the AOL Dialer software and AOL Shield browser, which are optimized for older operating systems and dial-up internet connections, will be discontinued.”

Free AOL email accounts or other services will not be affected.

Roughly 163,000 households (about 0.1 percent of the nation’s household internet subscriptions) had dial-up as of 2023— the most-recent year data available — according to the U.S. Census Bureau. That number is down from 10 million users in 1995.

Dial-up connects to the internet through landline phone service, and has been mostly replaced by high-speed broadband.

America Online, the internet pioneer of the early 1990s, changed its name to AOL in 2006. It shut down the popular instant messaging service AIM in 2017.

AOL was part of a high-profile merger with Time Warner, which sold the company off in 2009.

Verizon bought the company in 2015. The telecom company sold the AOL and Yahoo businesses to private equity firm Apollo Global Management in 2021.

https://www.nydailynews.com/2025/08/11/aol-ends-dial-up-internet-service/

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