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Walmart self-checkout user stopped by a ‘light’ – workers came over & ‘watched vid of him scanning items 4 times’

January 17, 2025

A WALMART shopper claimed he was stopped in his tracks by a flashing light as he documented his self-checkout experience.

The customer then told how workers trooped over to his machine and watched footage repeatedly of him scanning items.

A Walmart shopper was momentarily stopped from,scanning items on the self-checkoutJeffrey Greenberg/Universal Imag

He was checking out his items when the machine suddenly stopped working, per an X post.

“The overhead light started blinking,” the shopper recalled.

The abrupt halt left the customer baffled as he wondered what had caused the malfunction.

He wondered if he had checked out an age-restricted item, that needed ID verification, or had not checked out an item properly.

The shopper then claimed a manager walked over to his machine and entered a code.

This brought up footage from an overhead camera that showed the shopper going about his business.

“She ran through all the photos four times,” he claimed.

The shopper’s machine was then reactivated and the manager walked away without saying anything.

Major chains like Walmart and Target have resorted to adding additional security features to their self-checkout machines.

Target bosses turned to a system, known as Truscan, to help with theft mitigation, as reported by CNN.

Cameras spot items that have not been scanned.

And, shoppers are given prompts if they do not check out an item.

Experts have revealed whether extra security systems have a benefit or are a sign that retailers are being overzealous.

Emmeline Taylor, a criminology professor, revealed shoppers don’t like to see themselves act dishonestly.

Anti-theft measures rolled out by retailers

Retailers across the US and Canada have rolled out strategies designed to combat theft. The U.S. Sun has compiled a list of measures that have been implemented at stores.

Locking items in cabinets
Security pegs
Security cameras
Signs warning about the impact of theft
Receipt scanners
Receipt checks
Carts with locking technology

“Stores have now introduced screens above the self-service checkout with a video camera so that as you’re scanning your goods, you can actually see yourself on the screen,” she told CBC.

Security cameras at self-checkout machines are not the only strategy retailers have turned to in a bid to cut losses.

Walmart is trialing a policy that sees staffers wear bodycams.

A company representative wouldn’t comment on the specifics of the anti-theft technology but said they were always willing to try new strategies.

The U.S. Sun reported how Walmart came under fire on social media after the news circulated.

“The irony: They can afford cameras, but can’t afford cashiers,” one X user mocked.

Others branded the security measure “wrong” and “ridiculous.”

Walmart has previously come under fire after receipt checks were rolled out at certain stores.

Retailers have installed cameras that monitor shoppers’ actions at self-checkoutGetty

https://www.the-sun.com/money/13316809/walmart-self-checkout-shopper-light-cameras/

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