Movies on On Demand playing in the wrong language!

I am attempting to watch Joy Ride on Starz On Demand and have while the language is showing as English and SAP is Off and I am watching on my wireless cable box it is only playing the Spanish language version of the movie. I attempted to call support but was on hold for more than 30 minutes before disconnecting the call.

https://forums.xfinity.com/conversations/on-demand/movies-on-on-demand-playing-in-the-wrong-language/65b31cc822d9f633de7f8f80