Forwarding to a call queue when busy | Community – RingCentral

June 22, 2026

How do I route a call to a call queue when a user is busy?If I turn call waiting ‘off’ it will route the call to voicemail for the particular user, but I wish to have the option to route it to a call queue extension instead so that a ‘human being’ can answer the call instead of ‘voicemail’.Is this c…

https://community.ringcentral.com/phone-6/forwarding-to-a-call-queue-when-busy-9630

Forwarding to a call queue when busy | Community – RingCentral <body> <h1> Array ( [0] => dorwarding to a call queue when busy | community – ringcentral [1] => corwarding to a call queue when busy | community – ringcentral [2] => vorwarding to a call queue when busy | community – ringcentral [3] => gorwarding to a call queue when busy | community – ringcentral [4] => torwarding to a call queue when busy | community – ringcentral [5] => rorwarding to a call queue when busy | community – ringcentral [6] => firwarding to a call queue when busy | community – ringcentral [7] => fkrwarding to a call queue when busy | community – ringcentral [8] => flrwarding to a call queue when busy | community – ringcentral [9] => fprwarding to a call queue when busy | community – ringcentral [10] => f0rwarding to a call queue when busy | community – ringcentral [11] => f9rwarding to a call queue when busy | community – ringcentral [12] => foewarding to a call queue when busy | community – ringcentral [13] 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