Dell RemoteAssist | Dell US

The Dell RemoteAssist program gives Dell Support representatives the ability to control your computer for troubleshooting purposes. Using this tool, support representatives can analyze the configuration of your system, view and edit your files and registry, view and comment on your screen. The representative will have full access to your system. Please remain at your system throughout the …

 https://www.dell.com/support/incidents-online/en-us/remoteassist